These Terms and Conditions govern your use of BigDrago, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account and using our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use BigDrago.

Player Eligibility and Account Responsibilities

To register and play at BigDrago, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. It is your responsibility to ensure that online gambling is lawful in your country of residence before opening an account. We reserve the right to request proof of age and identity at any point, and we may suspend or close any account where eligibility cannot be confirmed.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether in your own name or using another person's details — is a breach of these terms. Where we identify multiple accounts linked to the same individual, we reserve the right to close the accounts, void any associated balances, and withhold pending withdrawals pending investigation.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout your time as a player. You must keep your login credentials confidential and must not share access to your account with any other person. We cannot be held responsible for losses arising from unauthorised access to your account where you have failed to maintain adequate security over your credentials. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately.

Deposits, Bonuses, and Withdrawals

The minimum deposit and minimum withdrawal amount at BigDrago is £20. Withdrawals are typically processed within 0 to 24 hours, though individual payment providers may apply their own processing timescales beyond our control.

When you activate a bonus, the funds are subject to a wagering requirement of 35 times the bonus amount before any withdrawal can be made. During an active wagering period, the maximum permitted bet from bonus funds is £5 per round or spin. Slot games contribute 100% towards meeting the playthrough requirement; contributions from other game types may differ and will be communicated at the point of bonus activation. Attempting to circumvent wagering requirements — for example by placing low-risk or opposing bets — may result in the cancellation of the bonus and any winnings derived from it.

Prohibited conduct includes, but is not limited to, multi-accounting, collusion with other players, fraudulent chargebacks, and the use of automated software or any tool designed to gain an unfair advantage over the house or other players. Where we have reasonable grounds to believe that prohibited activity has taken place, we may freeze the relevant account, withhold funds pending investigation, and report the matter to the relevant authorities where required.

We may update these terms from time to time. When we do, we will notify you by a method we consider appropriate, and the revised terms will take effect from the date stated in the notice. Continued use of BigDrago after that date constitutes your acceptance of the updated terms. If you have a dispute regarding these terms or any decision we have made, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and in a timely manner.